News Update
 
Notice on Branch Operating Hours  

Bangkok Bank Berhad (“BBB”) continues to provide quality service and remains committed to serve all our valuable customers.

Please be informed that our branches will return to normal operating hours with effect from 2 September 2020 as follows:

Day Operating Hours
 Mondays to Fridays  9:30 a.m. to 4:00 p.m.

All customers visiting BBB branches must wear a face mask to safeguard their own health and well-being, and that of other customers and employees working at our premises.

In addition, all customers must check-in using the MySejahtera application before entering the Bank’s premises. This is to ensure that all parties comply with the Standard Operating Procedures (“SOP”) and health protocols to facilitate the contact tracing of individuals.

We wish to assure you that we are taking the necessary precautionary and control measures to the best of our ability to safeguard our customers and employees. On this note, we have implemented the following to continue to serve the needs of our customers without material disruption, while keeping our employees safe:

  1. Activation of Business Continuity Plan and Split Operations
  2. Business operations with alternative mode of communication.
  3. Contact tracing for all our customers.
  4. Heightened precautionary measures and hygiene at all premises:
    • Temperature screening at main entrance for all customers and employees
    • Hand sanitizers are readily available
    • Increased frequency of cleaning at all premises

Safeguarding the health and safety of all customers and employees remains our top priority. We appreciate your support in taking the necessary precautions and to help curb the COVID-19 disease.

For more information, please do not hesitate to contact your designated BBB personnel and / or branches, or alternatively call us at our General Line: 03 – 2174 6888 / bbb@bangkokbank.com.

 
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