Implementation of e-Invoicing Effective 1 July 2025
Announcement: Implementation of e-Invoicing Effective 1 July 2025
Dear Valued Customers
Following the guidelines from the Inland Revenue Board of Malaysia (“IRBM”), Bangkok Bank Berhad (“BBB”) has officially implemented the e-Invoicing system effective 1 July 2025.
If you would like to receive e-Invoices from BBB, please provide the information to your designated BBB representative.
Information Required:
Individual
Non-Individual
Individual Tax Identification Number
Tax Identification Number
Email Address
Email Address
Contact Number
Contact Number
Mailing Address
Mailing Address
Sales and Service Tax Number ("SST") (Only applicable if SST-registered)
Meanwhile, to support our vendors and service providers in complying with e-Invoicing
requirements, the following information is provided for reference.
Name
Bangkok Bank Berhad
Malaysia Standard Industrial Classification (MSIC)
1-45-01 Menara Bangkok Bank
Laman Sentral Berjaya 105 Jalan Ampang
50450 W P Kuala Lumpur Malaysia
For more details, kindly refer to the Frequently Asked Questions (FAQs)
Thank you for your continued trust and support.
Frequently Asked Questions ("FAQ")
No.
Questions
Answers
1.
What is e-Invoice?
An e-Invoice is a digital record of a transaction between a supplier and a buyer, as required by the Inland Revenue Board of Malaysia (IRBM). It must be submitted to IRBM for validation to ensure compliance with tax regulations.
e-Invoice is also relevant to individual and entities engaged in business, as it serves as valid proof of expenses for income tax deduction purposes.
2.
When is the effective date for e-invoicing?
BBB has implemented e-Invoicing effective 1 July 2025.
3.
What issues could lead to an e-Invoice being rejected during submission to IRBM?
IRBM will reject the e-Invoice during validation process if there is any incomplete or inaccurate information. As a result, BBB will not be able to issue a validated e-Invoice in PDF format.
4.
For further inquiries:
i) You may contact the e-Invoice Hasil Help Desk at 03-8682 8000, available 24 hours a day, Monday to Sunday.
Tax Identification Number (TIN), also known as Income Tax Number, is a unique ID assigned by IRBM to registered taxpayers in Malaysia.
5.2 How to obtain the Tax Identification Number?
You may refer to Income Tax Return (Form B / Form BE Form C, etc.) for Tax Identification Number.
6.
Who will receive e-Invoice?
i) e-Invoice will be emailed to customers who have provided e-mail address.
ii) Only designated principal account holders will receive the e-Invoice.
7.
When will customer receive e-Invoice?
Customers will receive validated e-Invoices via email (if email address is provided) on monthly basis.
Fixed Deposit
Imposition of Service Tax on Financial Services
Dear Valued Customers
Following the gazettement of the service tax legislations in relation to the expansion of service tax scope to financial services effective 1 July 2025, Bangkok Bank Berhad will impose an 8% service tax on relevant fee- and commission-based financial services in accordance to the Guidelines on Financial Services issued by Royal Malaysian Customs Department.
Revised Stamp Duty Charges on Cheque Related Instruments
Dear Valued Customer,
We wish to bring to your attention the recent update regarding the revised stamp duty charges on cheque-related instruments, as outlined in the Finance Act 2024, gazetted on 31 December 2024.
In line with this update, the bank is revising applicable charges to ensure compliance with the new requirements.
The revised stamp duty charges for cheque-related instruments are as follows:
Transaction Type
Existing Stamp Duty
Revised Stamp Duty
Cheque Book (inclusive of Cashier’s Order)
RM0.15 per cheque leaf
RM1.00 per cheque leaf
Demand Draft
Foreign Cheque
MIDF / MIH Public Issue
RM0.15 per cheque leaf
RM1.00 per cheque leaf
Should you have any questions or require further clarification, please do not hesitate to contact our customer service team or visit our nearest branch.
1815-A, Jalan Perusahaan, Auto-City North-South Highway, Juru Interchange 13600 Prai Penang.
Frequently Asked Questions (FAQs) on Stamp Duty changes:
No
Questions
Answers
1
Why is there an increase in the stamp duty for Cheque Book Issuance and Deposit of Foreign Cheque?
The increase is pursuant to the amendments outlined in the Finance Act 2024, gazetted on 31 December 2024. The amendments apply to all financial institutions, with the revised stamp duty taking effect from 1 January 2025.
2
Can I make a request to be exempted?
Unfortunately, no. Stamp duty is payable to Lembaga Hasil Dalam Negeri (LHDN).
3
Is the RM1.00 stamp duty charged per cheque leaf or per cheque book?
It is charged per cheque leaf.
For instance, a cheque book issued with 50 pieces of cheque leaf will incur a stamp duty of RM50.00, payable by the customer.
Branch Operating Hours with effect from 3rd November 2021
Bangkok Bank Berhad (“BBB”) continues to provide quality service and remains committed to serve all our valuable customers.
Please be informed that effect from 3rd November 2021, our branch operating hours are as follows:
Day
Operating Hours
Mondays to Fridays
9:30 a.m. to 4:00 p.m.
For more information, please do not hesitate to contact your designated BBB personnel and / or branches, or alternatively call us at our General Line: 03 – 2174 6888 / [email protected].
Understanding the protection by PIDM under the Deposit Insurance System (DIS)
E-Statement
Need Financing Advice? / Perlukan Khidmat Nasihat Pembiayaan?
Make Prudent Financial Management A Way of Life
Awareness of Debt Management
Projek Azim dan Adik
Pay On Time Campaign
Itulah Jadinya
Alert! Do not fall prey to online banking scams!
Train-The-Trainers Programme on SME Financing
Click on the following links for more information on the Train-the-Trainer (TTT) programme. It is a programme developed by Bank Negara Malaysia in collaboration with its key partners to cater for the SMEs to gain more insights and promote financial building awareness.
