News Update
 
Repayment Assistance 7 July 2021  

In line with the announcement of Pakej Perlindungan Rakyat dan Pemulihan Ekonomi (Pemulih), kindly be informed that we have updated our repayment assistance packages to assist our customers.

Repayment Assistance Packages for Individuals

The repayment assistance packages are eligible to any individual customer (B40, M40 or T20 categories).

We will offer the following repayment assistance packages upon selection of assistance required to ease your financial difficulties:

  • Option 1 : 6-month deferment of instalments; or

  • Option 2 : 50% reduction in instalments for 6 months

Repayment Assistance Packages for Microenterprise and Small and Medium Enterprise (SME) Customers

The repayment assistance packages are eligible to the following categories of customers:

  • Any microenterprise (as defined by SME Corporation Malaysia);
  • Any SME (as defined by SME Corporation Malaysia) whose financial condition has been adversely affected by the pandemic.

We will offer the following repayment assistance packages upon selection of assistance required to ease your financial difficulties:

  • Option 1 : 6-month deferment of instalments; or

  • Option 2 : 50% reduction in instalments for 6 months

Notwithstanding the aforementioned, kindly note the following additional eligibility criteria
(for all categories of eligible customers above):

  • Only for credit facilities that were approved on or before 30th June 2021 and remain performing (not in arrears exceeding 90 days as at date of application).
  • Not applicable to individuals under a bankruptcy charge, or businesses that are subject to a winding-up process.
  • For eligible customers that have previously benefitted from targeted repayment assistance before 1st July 2021, we will accommodate requests for these packages.
  • For eligible customers who are currently enjoying the targeted repayment assistance, we will accommodate requests for these packages and modify the assistance accordingly.

The selected repayment assistance will not appear in CCRIS record.

How to Choose / Select Your Preferred Repayment Assistance

To select your preferred repayment assistance options, kindly fill-up the following form:

Selection Form for Individual (English version) or
Selection Form for Individual (Bahasa Malaysia version)

Selection Form for SMEs (English version) or
Selection Form for SMEs (Bahasa Malaysia version)

You may submit your form to the following officer or your Relationship Manager at any of our branches.

Name of Contact Person : Fazlin Aida bt. Reduan
Contact No. : 03 2174 6806
E-mail : fazlin.aida@bangkokbank.com

Contact number of our branches are as follows:

Branches

Kuala Lumpur : 03 2174 6919
Klang : 03 3325 2178
Johor Bahru : 07 353 3001
Muar : 06 953 1001
Penang : 04 501 2388
 
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