Bangkok Bank Berhad offers a wide range of banking products and services to support your financial needs. Whether you have inquiries about our products, services, or branch locations, please contact us through the details below.
| Headquarters | |
| Address | 1-45-01 Menara Bangkok Bank, Laman Sentral Berjaya, No. 105, Jalan Ampang, 50450 Kuala Lumpur. |
| Contact | +603 2174 6888 (General Line) |
| Fax | +603 2174 6800 (General Fax) |
| [email protected] | |
| Swift Code | BKKBMYKL |
For faster assistance, please contact the relevant department directly.
| Contact | +603 2174 6802 / +603 2174 6810 |
| [email protected] |
| Contact | +603 2174 6945 / +603 2174 6946 |
| [email protected] |
| Contact | +603 2167 9100 |
| [email protected] |
| For the purpose of employee reference checks, please forward your request together with the written consent obtained from the individual seeking employment with you to the following: | |
| Contact | +603 2174 6888 |
| [email protected] | |
For enquiries regarding our products or services, please contact any of our branches listed below.
| Address | GF-01, Banking Hall, Menara Bangkok Bank, Laman Sentral Berjaya, No. 105, Jalan Ampang, 50450 Kuala Lumpur |
| Operating Hours | 09:30 A.M. - 04:00 P.M. (Monday - Friday; closed on Saturday, Sunday and public holidays) |
| Contact | +603 2174 6919 |
| Fax | +603 2174 6860 |
| [email protected] |
| Address | No 1, Jalan Kasuarina 2/KS07, Bandar Botanic, 41200 Klang, Selangor |
| Operating Hours | 09:30 A.M. - 04:00 P.M. (Monday - Friday; closed on Saturday, Sunday and public holidays) |
| Contact | +603 3325 2178 |
| Fax | +603 3325 2248 |
| [email protected] |
| Address | No.8, Taman Pesta Baru, Pusat Perniagaan Pesta Baru, Jalan Bakri, 84000 Muar, Johor |
| Operating Hours | 09:30 A.M. - 04:00 P.M. (Monday - Friday; closed on Saturday, Sunday and public holidays) |
| Contact | +606 953 1001 |
| Fax | +606 953 2229 |
| [email protected] |
| Address | No. 1 & 3, Jalan Molek 1/30, 81100 Taman Molek, Johor Bahru |
| Operating Hours | 09:30 A.M. - 04:00 P.M. (Monday - Friday; closed on Saturday, Sunday and public holidays) |
| Contact | +607 353 3001 |
| Fax | +607 356 2001 |
| [email protected] |
| Address | 1815-A, Jalan Perusahaan, Auto-City North-South Highway, Juru Interchange 13600 Prai Penang |
| Operating Hours | 09:30 A.M. - 04:00 P.M. (Monday - Friday; closed on Saturday, Sunday and public holidays) |
| Contact | +604 5012388 |
| Fax | +604 5088106 |
| [email protected] |
Customer satisfaction is of utmost importance to us, and your satisfaction remains our top priority.
| In Person | Visit any of our branches |
| Online | Click here to submit your complaint / feedback via our online form |
| [email protected] | |
| Contact | +603 2174 6958 |
Click here for more details on our complaints process, resolution timelines, and what you can do if you’re not satisfied with the final outcome.
| In Person | Visit any of our branches |
| Online | Click here to submit your report via our online form |
| [email protected] | |
| Contact | +603 2174 6979 |
| OR | |
| Contact National Scam Response Centre (NSRC) Hotline | 997 (08:00 A.M. – 08:00 P.M. daily) |
Click here for more details on our fraud response process, resolution timelines, and what you can do if you’re not satisfied with the final outcome.