

Implementation of e-Invoicing Effective 1 July 2025
Dear Valued Customers
Following the guidelines from the Inland Revenue Board of Malaysia (“IRBM”), Bangkok Bank Berhad (“BBB”) has officially implemented the e-Invoicing system effective 1 July 2025.
If you would like to receive e-Invoices from Bangkok Bank Berhad, please provide the information to your designated Bangkok Bank Berhad representative.
Information Required:
| Individual | Non-Individual |
|---|---|
|
Individual Tax IdentificationNumber ("TIN") |
Tax Identification Number |
| Email Address | Email Address |
| Contact Number | Contact Number |
| Mailing Address | Mailing Address |
| Sales and Service Tax Number ("SST") (Only applicable if SST-registered) |
Meanwhile, to support our vendors and service providers in complying with e-Invoicing requirements, the following information is provided for reference.
| Name | Bangkok Bank Berhad |
|---|---|
| Malaysia Standard Industrial Classification ("MSIC") | 64191 |
| New Business Registration Number ("BRN") | 199401014060 |
| Correspondence Email Address | [email protected] |
| Mailing Address | 1-45-01, Menara Bangkok Bank, Laman Sentral Berjaya, 105, Jalan Ampang, 50450, W.P. Kuala Lumpur, Malaysia |
For more details, kindly refer to the Frequently Asked Questions ("FAQs")
Thank you for your continued trust and support.
Frequently Asked Questions ("FAQ")
| No | Questions | Answers |
|---|---|---|
| 1. | What is e-Invoice? |
An e-Invoice is a digital record of a transaction between a supplier and a buyer, as required by the Inland Revenue Board of Malaysia (IRBM). It must be submitted to IRBM for validation to ensure compliance with tax regulations. e-Invoice is also relevant to individual and entities engaged in business, as it serves as valid proof of expenses for income tax deduction purposes. |
| 2. | When is the effective date for e-invoicing? | Bangkok Bank Berhad has implemented e-Invoicing effective 1 July 2025. |
| 3. | What issues could lead to an e-Invoice being rejected during submission to IRBM? | IRBM will reject the e-Invoice during validation process if there is any incomplete or inaccurate information. As a result, Bangkok Bank Berhad will not be able to issue a validated e-Invoice in PDF format. |
| 4. | For further inquiries: |
i) You may contact the e-Invoice Hasil Help Desk at +603 8682 8000, available 24 hours a day, Monday to Sunday. ii) For more information on LHDN requirements, please visit the official website at: https://www.hasil.gov.my/en/e-invoice/ |
| 5. | Tax Identification Number ("TIN") | |
| 5.1 What is Tax Identification Number? | Tax Identification Number (TIN), also known as Income Tax Number, is a unique ID assigned by IRBM to registered taxpayers in Malaysia. | |
| 5.2 How to obtain the Tax Identification Number? | You may refer to Income Tax Return (Form B / Form BE Form C, etc.) for Tax Identification Number. | |
| 6. | Who will receive e-Invoice? |
i) e-Invoice will be emailed to customers who have provided e-mail address. ii) Only designated principal account holders will receive the e-Invoice. |
| 7. | When will customer receive e-Invoice? | Customers will receive validated e-Invoices via email (if email address is provided) on monthly basis. |
Dear Valued Customers
Following the guidelines from the Inland Revenue Board of Malaysia (“IRBM”), Bangkok Bank Berhad (“BBB”) has officially implemented the e-Invoicing system effective 1 July 2025.
If you would like to receive e-Invoices from Bangkok Bank Berhad, please provide the information to your designated Bangkok Bank Berhad representative.
Information Required:
| Individual | Non-Individual |
|---|---|
|
Individual Tax IdentificationNumber ("TIN") |
Tax Identification Number |
| Email Address | Email Address |
| Contact Number | Contact Number |
| Mailing Address | Mailing Address |
| Sales and Service Tax Number ("SST") (Only applicable if SST-registered) |
Meanwhile, to support our vendors and service providers in complying with e-Invoicing requirements, the following information is provided for reference.
| Name | Bangkok Bank Berhad |
|---|---|
| Malaysia Standard Industrial Classification ("MSIC") | 64191 |
| New Business Registration Number ("BRN") | 199401014060 |
| Correspondence Email Address | [email protected] |
| Mailing Address | 1-45-01, Menara Bangkok Bank, Laman Sentral Berjaya, 105, Jalan Ampang, 50450, W.P. Kuala Lumpur, Malaysia |
For more details, kindly refer to the Frequently Asked Questions ("FAQs")
Thank you for your continued trust and support.
Frequently Asked Questions ("FAQ")
| No | Questions | Answers |
|---|---|---|
| 1. | What is e-Invoice? |
An e-Invoice is a digital record of a transaction between a supplier and a buyer, as required by the Inland Revenue Board of Malaysia (IRBM). It must be submitted to IRBM for validation to ensure compliance with tax regulations. e-Invoice is also relevant to individual and entities engaged in business, as it serves as valid proof of expenses for income tax deduction purposes. |
| 2. | When is the effective date for e-invoicing? | Bangkok Bank Berhad has implemented e-Invoicing effective 1 July 2025. |
| 3. | What issues could lead to an e-Invoice being rejected during submission to IRBM? | IRBM will reject the e-Invoice during validation process if there is any incomplete or inaccurate information. As a result, Bangkok Bank Berhad will not be able to issue a validated e-Invoice in PDF format. |
| 4. | For further inquiries: |
i) You may contact the e-Invoice Hasil Help Desk at +603 8682 8000, available 24 hours a day, Monday to Sunday. ii) For more information on LHDN requirements, please visit the official website at: https://www.hasil.gov.my/en/e-invoice/ |
| 5. | Tax Identification Number ("TIN") | |
| 5.1 What is Tax Identification Number? | Tax Identification Number (TIN), also known as Income Tax Number, is a unique ID assigned by IRBM to registered taxpayers in Malaysia. | |
| 5.2 How to obtain the Tax Identification Number? | You may refer to Income Tax Return (Form B / Form BE Form C, etc.) for Tax Identification Number. | |
| 6. | Who will receive e-Invoice? |
i) e-Invoice will be emailed to customers who have provided e-mail address. ii) Only designated principal account holders will receive the e-Invoice. |
| 7. | When will customer receive e-Invoice? | Customers will receive validated e-Invoices via email (if email address is provided) on monthly basis. |